Service Offerings for SL1

  • Health Checks

  • Solution Design

  • Roadmaps & Planning

  • Solution Upgrades

  • System Administration

  • Code Development

  • Technical Support

  • Solution Integrations

  • Custom Monitoring

Customization Specialties

  • Custom Power Packs

  • Dynamic Applications

  • Runbook Automation

  • Dashboards & Maps

  • Reports & Auditing

  • Event Policies & Alerting

  • IT & Business Service Models

  • Device Component Modeling

3rd Party integrations

  • API & Integration Service

  • Service & Fault Ticketing

  • Configuration Management

  • Performance Management

  • Application Management

Custom Monitoring

  •  MS Clusters

  •  Linux & Windows

  •  Cisco Wireless

  •  Process, Services

Vendor Integrations

  • ServiceNow

  • TIBCO

  • ConnectWise

  • Perspectium

  • AppDynamics

  • Dynatrace

  • Cisco

  • Homegrown/Custom

  • Data Stores

  • Relational

  • NoSQL

  • Graph DB

Cloud Management

  • Amazon Web Services

  • Microsoft Azure

 

Technical Support

  • Troubleshooting

  • Debugging & Auditing

  • Patching & Upgrades

Past Performance for Clients